Returns & Refunds

You have a 7 day “cooling off” period, from the day you receive the goods, which gives you the right to cancel any order within seven days of your contract with Import Car Parts Ltd for a full refund. 

If you do wish to cancel your order, you must notify us within the 7 day period and you will have your payment refunded after we receive the goods back – you must return the goods to us in the same condition in which you received them, via a suitable carriage method.

If the goods have already been dispatched and it is simply a ‘change of heart’ then the return delivery costs will be bourn by the customer. However, if there is a fault, the return delivery costs will be bourn by Import Car Parts Ltd.

Items correctly supplied by Import Car Parts Ltd will be subject to a handling charge.

We cannot accept returns of certain items, including, but not limited to:

  • Any item that has been fitted or used
  • Any item that is not in its original condition, is damaged, or is missing parts. 
  • Any item that is electrical in nature air flow meters, gauges etc.
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